All NPC portraits are by Jelina Jovovic.
Those of you who get this via reader may want to come look at the main site: This post is more formatted than most so that NPC portrait and character sketch are side-by-side, and feed tends to play havoc with formatting. And so, on to part one:
Though she is well-trained in the use of magic, she is not experienced using it in real world situations.
If she's asked about her past, Ioanna will answer readily, though a careful listener will soon notice that not all of her stories match. Asked about this, she will laugh and ask what you expect.